Wednesday, 13 July 2011

Last Month's Fantastic Feedback

Thank you so much for taking the time to give us this great feedback. We very much look forward to welcoming you all back soon!

“If you want to stay in a castle, this could be the one.”
By booking last minute the rate was good and included a full breakfast, which was good. Very spacious room, extremely helpful front desk staff and awesome views.

“Very friendly, lovely location, great facilities”
Online booking site showed one twin room left. Rather than rely on this, I telephoned to check and was told that the room was still available, but being above the kitchen, we might find it a little noisy. I am extremely impressed by and grateful for this honesty (thank you, Wendy). When I then began to hesitate and said that I would not be happy with that room, I was offered one of the 2 level apartments (Plen an Dinas) on the same terms. The apartment was absolutely brilliant.

We dined in both the Brasserie and the main restaurant - both were excellent with friendly efficient service. Indoor pool was lovely and warm and clean. Lots of other facilities available - check the website! A very pleasant couple of days!!

The hotel staff were brilliant and could not do enough to help us - my husband and son needed a hair cut prior to the wedding and the receptionist went out of her way to find us a salon. The staff was very friendly and made you feel very welcome. The hotel is very children friendly and the indoor pool is a saviour when the Cornwall drizzle sets in. There is a lovely walk into St Ives through the hotel grounds -there are reviews which say the way back is to steep, however we found that it was ok and managed it easily with 2 children.

We can't wait to go back to Tregenna Castle and thank all of the staff for such a fantastic and memorable stay.

"My wedding at Tregenna"
I was married at Tregenna Castle at the end of June and have nothing but compliments for the whole team. We were lucky enough to have a lovely sunny day but in true Cornish style, it was misty and rainy the day before and the morning of the wedding, and we didn't know if we would be able to have the ceremony outside as we would have liked. The registrar arrived 20 minutes before the ceremony and agreed that we could have it outside and within minutes the staff had organised 100 guests into the correct area.

The canapes, wedding breakfast and buffet were very nice, we asked for our roast beef to be cooked rare and it came out lovely and pink-which is not all that easy to get these days!

Myself, my mother and the bridesmaids all had our hair done by Sara Veal the hairdresser at Tregenna who was great and did us all in my room and managed to make 5 women with different styles very happy.

The grounds of the hotel were truly beautiful and so many people agreed that this was an amazing place to get married.

I am very grateful to Will, Alex and all of the Tregenna team for all their help and would recommend them to anyone wanting to get married in St Ives.

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